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Date/Time: Sat, 15 Mar 2025 15:25:41 +0000



Post From: Multiple Data Feeds

[2022-07-20 05:51:18]
Johnny - Posts: 99
Hello, I have installed two instances of SierraChart, the first one is connected to the SierraChart historical daily and intraday data service and the second one to the CTS service.
I want to create charts that use the CTS connection for real-time data and the SierraChart connection for historical data. I have setup the platforms exactly as it is described in the
documentation about using multiple data and trading Services at the same time but I can't make the Destination instance (CTS service) to receive data from the Source instance (SierraChart service).
Below are the Message Log details
Another issue with CTS is that I am unable to download historical data for expired contracts and as a result I can't create continuous futures contracts. I get the following messages:
Symbol is unknown and Error downloading historical intraday data for "Symbol" Security definition not found.


Software version: 2355 64-bit | 2022-07-20 08:43:37.311
Primary Thread ID: 7860 | 2022-07-20 08:43:37.311
Usage end date: 2022-08-18 | 2022-07-20 08:43:37.311
Enabled for: Sierra Chart Historical Data Service. | 2022-07-20 08:43:37.311
Enabled for: Delayed Denali Exchange Data Feed. | 2022-07-20 08:43:37.311
Allow Support for Sierra Chart Data Feeds is enabled. | 2022-07-20 08:43:37.311
Current selected Data/Trading service: CTS T4 FIX | 2022-07-20 08:43:37.311
Custom symbol settings values: enabled | 2022-07-20 08:43:37.311
Chart Update Interval: 500 | 2022-07-20 08:43:37.311
Intraday Data Storage Time Unit: 0 | 2022-07-20 08:43:37.311
Time Zone: +03:00:00 (EET+02EEST+01,M3.5.0/03:00,M10.5.0/04:00) | 2022-07-20 08:43:37.311
2022-07-20 05:43:37 Local computer time in UTC | 2022-07-20 08:43:37.311
2022-07-20 08:43:37 Local computer time in SC Time Zone | 2022-07-20 08:43:37.311
2022-07-20 05:41:57 Server time in UTC | 2022-07-20 08:43:37.311
Local computer UTC time and Server UTC time difference: 1 seconds. | 2022-07-20 08:43:37.311
Program path: E:\Programs\SierraChart v2355\ | 2022-07-20 08:43:37.311
Data Files path: E:\Programs\SierraChart v2355\Data\ | 2022-07-20 08:43:37.311
OS Version Number: 6.1 | 2022-07-20 08:43:37.311
Locale Setting: C | 2022-07-20 08:43:37.311
DLLs: UserContributedStudies_64.dll | 2022-07-20 08:43:37.311
Allowed protected custom studies: | 2022-07-20 08:43:37.311

Enabling compression for file: E:\Programs\SierraChart v2355\Data\CLU22-NYMEX.scid. This may take a while. | 2022-07-20 08:43:49.847
File compression enabled. E:\Programs\SierraChart v2355\Data\CLU22-NYMEX.scid. CompressionState=0 | 2022-07-20 08:43:49.847
CLU22-NYMEX 1 Min #1 | Reloading chart. | 2022-07-20 08:43:49.847
CLU22-NYMEX 1 Min #1 | Currently no data in file to display. Will start historical data download and real-time updates. File: E:\Programs\SierraChart v2355\Data\CLU22-NYMEX.scid | 2022-07-20 08:43:49.852
Using symbol data fast lookup vector | 2022-07-20 08:43:50.353
Generic Client (127.0.0.1:11094) | Starting real-time market data updates for: CLU22-NYMEX (CLU22). ID: 1 | 2022-07-20 08:43:50.353
Generic Client (127.0.0.1:11094) | Connecting to the server 127.0.0.1. Port 11094 | 2022-07-20 08:43:50.353
Generic Client (127.0.0.1:11094) | Requesting security definition data for: CLU22-NYMEX (CLU22). ID: 1 | 2022-07-20 08:43:50.353
DTC Client socket (2) | Creating socket. | 2022-07-20 08:43:50.353
Starting DelayedDownloadMonitoringTimer | 2022-07-20 08:43:50.353
Starting HDTimeoutTimer | 2022-07-20 08:43:50.353
DTC Client socket (2) | New receive buffer size: 5242880 | 2022-07-20 08:43:50.353
DTC Client socket (2) | Connecting to IP: 127.0.0.1. | 2022-07-20 08:43:50.353
Added historical Intraday data request for CLU22-NYMEX to the queue. | 2022-07-20 08:43:50.353
Intraday data recording state for symbol CLU22-NYMEX is set to download 'Pending'. | 2022-07-20 08:43:50.353
Triggering next historical data download in queue. | 2022-07-20 08:43:50.353
Delaying start of download for CLU22-NYMEX | 2022-07-20 08:43:50.355
Generic Client (127.0.0.1:11094) | Network connection to server complete. | 2022-07-20 08:43:50.357
Generic Client (127.0.0.1:11094) | Starting socket receive thread. | 2022-07-20 08:43:50.357
Generic Client (127.0.0.1:11094) | Sending encoding request to server: Binary VLS. Compression: none | 2022-07-20 08:43:50.357
Generic Client (127.0.0.1:11094) | Setting DTC encoding to Binary VLS | 2022-07-20 08:43:50.358
Generic Client (127.0.0.1:11094) | Sending logon request message. | 2022-07-20 08:43:50.358
Generic Client (127.0.0.1:11094) | Received logon response. | 2022-07-20 08:43:50.359
Generic Client (127.0.0.1:11094) | Server Name: SC DTC Server. Build=42833. | 2022-07-20 08:43:50.359
Generic Client (127.0.0.1:11094) | Server protocol version: 8. Client protocol version: 8 | 2022-07-20 08:43:50.359
Generic Client (127.0.0.1:11094) | Successfully connected. Connected to SC DTC Protocol server. Service=scdataallservices|SymbolSettings=scdataallservices. | 2022-07-20 08:43:50.359
Generic Client (127.0.0.1:11094) | Trading is supported. | 2022-07-20 08:43:50.359
Generic Client (127.0.0.1:11094) | Order cancel and replace is supported. | 2022-07-20 08:43:50.359
Generic Client (127.0.0.1:11094) | OCO Orders supported. | 2022-07-20 08:43:50.359
Generic Client (127.0.0.1:11094) | Bracket Orders supported. | 2022-07-20 08:43:50.359
Generic Client (127.0.0.1:11094) | Restarting real-time data updates for symbol: CLU22-NYMEX -> CLU22 | 2022-07-20 08:43:50.359
Generic Client (127.0.0.1:11094) | Received security definition for symbol CLU22-NYMEX | 2022-07-20 08:43:50.360
HD Request # 1 | Downloading Intraday chart data for CLU22-NYMEX to the file CLU22-NYMEX.scid. Service: cts | 2022-07-20 08:43:55.425
HD Request # 1 | Download start date-time: 2022-04-11 08:43:55.000000. File last date-time: 00:00:00.000000 | 2022-07-20 08:43:55.425
HD Request # 1 | Using server: 127.0.0.1 port 11095 | 2022-07-20 08:43:55.425
Socket (3) | Creating socket. | 2022-07-20 08:43:55.425
Socket (3) | New receive buffer size: 5242880 | 2022-07-20 08:43:55.425
Socket (3) | Connecting to IP: 127.0.0.1. | 2022-07-20 08:43:55.425
HD Request # 1 | Setting DTC encoding to Binary VLS | 2022-07-20 08:43:55.430
HD Request # 1 | Sending historical data logon request message. | 2022-07-20 08:43:55.430
HD Request # 1 | Requesting Intraday data. Start date-time: 2022-04-11 08:43:55. Record interval: 0. Symbol: CLU22 | 2022-07-20 08:43:55.430
HD Request # 1 | Data is being downloaded from a remote source. Download will start when this is done. | 2022-07-20 08:43:55.431
Socket (3) | CloseSocket call. | 2022-07-20 08:43:56.438
HD Request # 1 | Error downloading historical Intraday data for CLU22-NYMEX. Historical data file not available for symbol. | 2022-07-20 08:43:56.438
Historical data download thread signaled to stop. | 2022-07-20 08:43:56.438
HD Request # 1 | Received 0 Intraday data records from 00:00:00.000000 to 00:00:00.000000 (0.0 seconds) and wrote 0 records for CLU22-NYMEX | 2022-07-20 08:43:56.438
Socket (3) | Shutdown started. Waiting for graceful close. | 2022-07-20 08:43:56.438
HD Request # 1 | Add time&sales data | Remembered last file record date-time: 00:00:00.000000 | 2022-07-20 08:43:56.439
HD Request # 1 | Completion time: 1s | 2022-07-20 08:43:56.439
HD Request # 1 | Intraday data download complete for CLU22-NYMEX. Unique request ID: 1 | 2022-07-20 08:43:56.439
Removing historical data download ID 1. | 2022-07-20 08:43:56.439
Real-time Intraday chart data file updates started for CLU22-NYMEX | 2022-07-20 08:43:56.439
Intraday chart data file opened for CLU22-NYMEX | 2022-07-20 08:43:56.439
HD Request # 1 | Enabling Intraday chart updating for symbol. | 2022-07-20 08:43:56.439

Triggering next historical data download in queue. | 2022-07-20 08:43:56.439
No download requests in the queue to start downloads for. | 2022-07-20 08:43:56.439
Socket (3) | Socket gracefully closed by remote side. | 2022-07-20 08:43:56.440
Socket (3) | Closed. | 2022-07-20 08:43:56.440