Support Board
Date/Time: Sat, 15 Mar 2025 15:18:24 +0000
Post From: Mistakenly tagged as professional.
| [2022-07-18 20:06:59] |
| John - SC Support - Posts: 38678 |
|
There is a note for why the agreements were rejected. In particular, it states "Rejected: Missing Futures Trading Account Information" In order to qualify as a non-professional, you have to have a live, funded, futures trading account, to which you can connect your Sierra Chart software. Refer to the information here: Real-Time Exchange Data Feeds Available From Sierra Chart: Understanding and Accessing Data From the CME, CBOT, NYMEX, COMEX Exchanges If you do not have an account that meets this criteria, then you can not get the CME Group data at the non-professional rate. This is a CME Group requirement, not ours - we are just the enforcers. If you do have an account, then you will need to redo the agreements and enter your account information. You can access the agreements at the following link: https://www.sierrachart.com/UserControlPanel.php?page=ExchangeAgreements If you want, you can get an account for a minimal outlay by using one of the options outlined here: Easy Solution to CME Funded Trading Account Requirement For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |