Login Page - Create Account

Support Board


Date/Time: Tue, 26 Nov 2024 08:25:46 +0000



Post From: Can not connect to CTS sim datafeed

[2014-04-21 01:53:07]
Sierra Chart Engineering - Posts: 104368
This is the message from the CTS FIX server which indicates the problem:

The user has not completed the market data setup and should login to www.t4login.com and complete the setup page.

We recommend doing what it says. However, also CTS provided us this information, this evening:
CTS users, we are experiencing some issues with our new server release in regards to the market data forms. It was not to be mandatory tonight but we are seeing that traders will see" no permission" for all market quotes until the forms are completed. We are trying to reverse this but in the meantime please follow the instructions to complete the market data forms.

Instructions:
Go to www.t4login.com
Erase the firm name Default and enter your own firm/username and password.
Complete the forms

Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2014-04-21 01:53:55