Support Board
Date/Time: Sat, 15 Mar 2025 07:42:49 +0000
Post From: Update to Denali with CME group and EUREX
| [2022-07-15 14:45:45] |
| John - SC Support - Posts: 38678 |
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To get the Denali data you need to be on one of the Integrated Service Packages (Package 10, 11 or 12). Since you are on Package 5, we would think that you would want to be on Package 11 (which is the equivalent of 5, but allows for external connectivity and the Denali data). So the first thing is to change to Package 11. To change your package, follow these instructions: To change your Sierra Chart Service Package, select "Help >> Account Control Panel" on the Sierra Chart program menu. On the displayed webpage, click on the "Set Service Package for Renewal" link. Or go to this page: https://www.sierrachart.com/UserControlPanel.php?page=ServicesActivation You will need to login if you are not currently logged in. Then you will want to setup the Denali Exchange Data Feed by following the instructions for the CME Group first and then the instructions for the other exchanges second. The instructions are at the following links: In the "Available Services >> Choose Usage Time Service Package" frame, select the Service Package that you want to set your account to. Press the "Set" button. The remaining service usage time on your account will be adjusted based upon the cost of the package you are changing to. If the new package is a higher-priced package, then the usage time will be reduced due to the higher price. There is no charge for changing your Sierra Chart service package. Only your Sierra Chart account usage time ending date is adjusted. When changing between Sierra Chart Service Packages, the usage time ending date on your Sierra Chart account is adjusted based upon the price differences between the package you are changing from and the package you are changing to. When changing to a higher priced package, your usage time ending date will be brought back closer in time. When changing to a lower-priced package, your usage time ending date will be brought forward further out in time. Denali Exchange Data Feed: *Setup Instructions: CME/CBOT/NYMEX/COMEX Exchanges* Denali Exchange Data Feed: *Setup Instructions: All Other Exchanges* --- Note that in order to get the CME Group data at the non-professional exchange fees, you need to have a live, funded, futures trading account to which you can connect your Sierra Chart software. Refer to the information here: Real-Time Exchange Data Feeds Available From Sierra Chart: Understanding and Accessing Data From the CME, CBOT, NYMEX, COMEX Exchanges If you do not have an account, then we recommend the following solution: Easy Solution to CME Funded Trading Account Requirement For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |