Login Page - Create Account

Support Board


Date/Time: Wed, 27 Nov 2024 16:53:00 +0000



Post From: Using Denali Futures Options Data With Trading Service

[2022-07-14 19:10:48]
User143681 - Posts: 45
Hello
The problem continues after following all suggested and other steps. FYI The orders are submitted from a Quoteboard linked to the chart Dom.

[The steps here: Denali Exchange Data Feed: Using Denali Futures Options Data with Trading Service]

When submitting the options order using Denali options format the error is No symbol ID mapping in the trade service log.

Had followed these steps in link - Solving Contract ID Mapping Error when Submitting Order
[Link] - [Top]With the CQG Web API, when submitting a trading related request to CQG for a particular symbol, it requires a contract ID number which is only obtained when market data is subscribed for the symbol.

Or when submitting the order using CQG options format even though there's no data feed, will receive Market data is not available, in the trade service log.

We had discussed that the prior day, the CQG account used to sign into Sierracharts had CQG top of book market data still assigned and with the Denali data feed all worked. And once Denali data feed was working the CQG market data was removed believing wasn't necessary.

Hoping the resolution is within a setting I'm missing. Else it sounds like at minimum the CQG account will require top of book market data.