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Date/Time: Fri, 18 Oct 2024 08:43:34 +0000



Post From: Sierra Chart Historical Data Feed Indices (from Barchart) Not Downloading

[2022-07-08 12:28:53]
Sierra Chart Engineering - Posts: 104368
Yes this is the case:
all the indices that I'm interested in are coming from BarChart then via the SC Historical/Real-Time data feed.

would you mind if I contact BarChart directly on behalf of Sierra Chart as a "user of the data" to see if their data feed to you is at fault?
Yes will be fine.

We do believe that in the case of Russell-based indices, that Barchart has no authorization to distribute that data.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

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