Support Board
Date/Time: Sat, 15 Mar 2025 03:11:11 +0000
Post From: How to cancel selected services
| [2022-07-06 18:09:55] |
| John - SC Support - Posts: 38678 |
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We have cancelled the Sierra Chart Exchange Data Feed for your account. We are only able to refund the cost of the Connection Fee, which is $22.00. The exchange fees themselves are paid to the exchanges and they do not give refunds, therefore we are not able to issue refunds for these. We are not seeing any other services that you activated that you are not currently using, therefore we do not see anything else that should be refunded. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |