Support Board
Date/Time: Sat, 15 Mar 2025 03:23:21 +0000
Post From: Continuous connection error message
| [2022-07-06 10:14:16] |
| Sitting Bull - Posts: 11 |
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Good morning I have a persistent error message in the message log since this morning. I have installed the last version 2411 but the error is still coming up all the time. Not sure I can trade live with it. Can you check the "Message log" copy below and let me know what I can do to solve the problem? Thanks Kind regards Arnaud Meurice Software version: 2411 64-bit | 2022-07-06 12:06:15.613 Primary Thread ID: 10828 | 2022-07-06 12:06:15.613 Usage end date: 2022-10-15 | 2022-07-06 12:06:15.613 Enabled for: Advanced Features 2. | 2022-07-06 12:06:15.613 Enabled for: Sierra Chart Historical Data Service. | 2022-07-06 12:06:15.613 Enabled for: Denali Real-Time Exchange Data Feed. | 2022-07-06 12:06:15.613 Enabled for: Delayed Denali Exchange Data Feed. | 2022-07-06 12:06:15.613 Enabled for exchange2: CME | 2022-07-06 12:06:15.613 Enabled for exchange2: fairx_exchange.data | 2022-07-06 12:06:15.613 Allow Support for Sierra Chart Data Feeds is enabled. | 2022-07-06 12:06:15.613 Current selected Data/Trading service: Rithmic Direct - DTC | 2022-07-06 12:06:15.613 Custom symbol settings values: enabled | 2022-07-06 12:06:15.613 Chart Update Interval: 100 | 2022-07-06 12:06:15.613 Intraday Data Storage Time Unit: 0 | 2022-07-06 12:06:15.613 Time Zone: +02:00:00 (CET+01CEST+01,M3.5.0/02:00,M10.5.0/03:00) | 2022-07-06 12:06:15.613 2022-07-06 10:06:15 Local computer time in UTC | 2022-07-06 12:06:15.613 2022-07-06 12:06:15 Local computer time in SC Time Zone | 2022-07-06 12:06:15.613 2022-07-06 09:44:05 Server time in UTC | 2022-07-06 12:06:15.613 Local computer UTC time and Server UTC time difference: 0 seconds. | 2022-07-06 12:06:15.613 Program path: C:\SierraChart\ | 2022-07-06 12:06:15.613 Data Files path: C:\SierraChart\Data\ | 2022-07-06 12:06:15.613 OS Version Number: 10.0 | 2022-07-06 12:06:15.613 Locale Setting: C | 2022-07-06 12:06:15.613 DLLs: ETFISv3.dll, ETFISv3_64.dll, StochCycle_64.dll, UserContributedStudies_64.dll | 2022-07-06 12:06:15.614 Allowed protected custom studies: | 2022-07-06 12:06:15.614 Crash reporter started: true | 2022-07-06 12:06:15.614 HTTPS connection ID:45 to www.rithmic.com:443 for request ID:45 (1) | Creating socket. Using TLS 1.2. | 2022-07-06 12:06:22.698 HTTPS connection ID:45 to www.rithmic.com:443 for request ID:45 (1) | New receive buffer size: 32768 | 2022-07-06 12:06:22.698 HTTPS connection ID:45 to www.rithmic.com:443 for request ID:45 (1) | Connecting to IP: 38.79.0.89. | 2022-07-06 12:06:22.698 HTTPS connection ID:45 to www.rithmic.com:443 for request ID:45 (1) | Connect event error. Windows error code 10060: Une tentative de connexion a échoué car le parti connecté n’a pas répondu convenablement au-delà d’une certaine durée ou une connexion établie a échoué car l’hôte de connexion n’a pas répondu. | 2022-07-06 12:06:43.740 * HTTPS connection ID:45 to www.rithmic.com:443 for request ID:45 (1) | CloseSocket call. | 2022-07-06 12:06:43.855 HTTPS connection ID:45 to www.rithmic.com:443 for request ID:45 (1) | Closed. | 2022-07-06 12:06:43.855 HTTPS connection ID:46 to www.rithmic.com:443 for request ID:46 (1) | Creating socket. Using TLS 1.2. | 2022-07-06 12:06:52.620 HTTPS connection ID:46 to www.rithmic.com:443 for request ID:46 (1) | New receive buffer size: 32768 | 2022-07-06 12:06:52.620 HTTPS connection ID:46 to www.rithmic.com:443 for request ID:46 (1) | Connecting to IP: 38.79.0.89. | 2022-07-06 12:06:52.620 HTTPS connection ID:46 to www.rithmic.com:443 for request ID:46 (1) | Connect event error. Windows error code 10060: Une tentative de connexion a échoué car le parti connecté n’a pas répondu convenablement au-delà d’une certaine durée ou une connexion établie a échoué car l’hôte de connexion n’a pas répondu. | 2022-07-06 12:07:13.678 * HTTPS connection ID:46 to www.rithmic.com:443 for request ID:46 (1) | CloseSocket call. | 2022-07-06 12:07:13.685 HTTPS connection ID:46 to www.rithmic.com:443 for request ID:46 (1) | Closed. | 2022-07-06 12:07:13.685 HTTPS connection ID:47 to www.rithmic.com:443 for request ID:47 (1) | Creating socket. Using TLS 1.2. | 2022-07-06 12:07:22.686 HTTPS connection ID:47 to www.rithmic.com:443 for request ID:47 (1) | New receive buffer size: 32768 | 2022-07-06 12:07:22.686 HTTPS connection ID:47 to www.rithmic.com:443 for request ID:47 (1) | Connecting to IP: 38.79.0.89. | 2022-07-06 12:07:22.686 HTTPS connection ID:47 to www.rithmic.com:443 for request ID:47 (1) | Connect event error. Windows error code 10060: Une tentative de connexion a échoué car le parti connecté n’a pas répondu convenablement au-delà d’une certaine durée ou une connexion établie a échoué car l’hôte de connexion n’a pas répondu. | 2022-07-06 12:07:43.735 * HTTPS connection ID:47 to www.rithmic.com:443 for request ID:47 (1) | CloseSocket call. | 2022-07-06 12:07:43.849 HTTPS connection ID:47 to www.rithmic.com:443 for request ID:47 (1) | Closed. | 2022-07-06 12:07:43.849 HTTPS connection ID:48 to www.rithmic.com:443 for request ID:48 (1) | Creating socket. Using TLS 1.2. | 2022-07-06 12:07:52.783 HTTPS connection ID:48 to www.rithmic.com:443 for request ID:48 (1) | New receive buffer size: 32768 | 2022-07-06 12:07:52.783 HTTPS connection ID:48 to www.rithmic.com:443 for request ID:48 (1) | Connecting to IP: 38.79.0.89. | 2022-07-06 12:07:52.783 HTTPS connection ID:48 to www.rithmic.com:443 for request ID:48 (1) | Connect event error. Windows error code 10060: Une tentative de connexion a échoué car le parti connecté n’a pas répondu convenablement au-delà d’une certaine durée ou une connexion établie a échoué car l’hôte de connexion n’a pas répondu. | 2022-07-06 12:08:13.830 * HTTPS connection ID:48 to www.rithmic.com:443 for request ID:48 (1) | CloseSocket call. | 2022-07-06 12:08:13.846 HTTPS connection ID:48 to www.rithmic.com:443 for request ID:48 (1) | Closed. | 2022-07-06 12:08:13.846 HTTPS connection ID:49 to www.rithmic.com:443 for request ID:49 (1) | Creating socket. Using TLS 1.2. | 2022-07-06 12:08:22.714 HTTPS connection ID:49 to www.rithmic.com:443 for request ID:49 (1) | New receive buffer size: 32768 | 2022-07-06 12:08:22.714 HTTPS connection ID:49 to www.rithmic.com:443 for request ID:49 (1) | Connecting to IP: 38.79.0.89. | 2022-07-06 12:08:22.714 HTTPS connection ID:49 to www.rithmic.com:443 for request ID:49 (1) | Connect event error. Windows error code 10060: Une tentative de connexion a échoué car le parti connecté n’a pas répondu convenablement au-delà d’une certaine durée ou une connexion établie a échoué car l’hôte de connexion n’a pas répondu. | 2022-07-06 12:08:43.760 * HTTPS connection ID:49 to www.rithmic.com:443 for request ID:49 (1) | CloseSocket call. | 2022-07-06 12:08:43.831 HTTPS connection ID:49 to www.rithmic.com:443 for request ID:49 (1) | Closed. | 2022-07-06 12:08:43.831 HTTPS connection ID:50 to www.rithmic.com:443 for request ID:50 (1) | Creating socket. Using TLS 1.2. | 2022-07-06 12:08:52.670 HTTPS connection ID:50 to www.rithmic.com:443 for request ID:50 (1) | New receive buffer size: 32768 | 2022-07-06 12:08:52.670 HTTPS connection ID:50 to www.rithmic.com:443 for request ID:50 (1) | Connecting to IP: 38.79.0.89. | 2022-07-06 12:08:52.670 HTTPS connection ID:50 to www.rithmic.com:443 for request ID:50 (1) | Connect event error. Windows error code 10060: Une tentative de connexion a échoué car le parti connecté n’a pas répondu convenablement au-delà d’une certaine durée ou une connexion établie a échoué car l’hôte de connexion n’a pas répondu. | 2022-07-06 12:09:13.734 * HTTPS connection ID:50 to www.rithmic.com:443 for request ID:50 (1) | CloseSocket call. | 2022-07-06 12:09:13.739 HTTPS connection ID:50 to www.rithmic.com:443 for request ID:50 (1) | Closed. | 2022-07-06 12:09:13.740 HTTPS connection ID:51 to www.rithmic.com:443 for request ID:51 (2) | Creating socket. Using TLS 1.2. | 2022-07-06 12:09:22.647 HTTPS connection ID:51 to www.rithmic.com:443 for request ID:51 (2) | New receive buffer size: 32768 | 2022-07-06 12:09:22.647 HTTPS connection ID:51 to www.rithmic.com:443 for request ID:51 (2) | Connecting to IP: 38.79.0.89. | 2022-07-06 12:09:22.647 HTTPS connection ID:51 to www.rithmic.com:443 for request ID:51 (2) | Connect event error. Windows error code 10060: Une tentative de connexion a échoué car le parti connecté n’a pas répondu convenablement au-delà d’une certaine durée ou une connexion établie a échoué car l’hôte de connexion n’a pas répondu. | 2022-07-06 12:09:43.720 * HTTPS connection ID:51 to www.rithmic.com:443 for request ID:51 (2) | CloseSocket call. | 2022-07-06 12:09:43.792 HTTPS connection ID:51 to www.rithmic.com:443 for request ID:51 (2) | Closed. | 2022-07-06 12:09:43.792 HTTPS connection ID:52 to www.rithmic.com:443 for request ID:52 (1) | Creating socket. Using TLS 1.2. | 2022-07-06 12:09:52.676 HTTPS connection ID:52 to www.rithmic.com:443 for request ID:52 (1) | New receive buffer size: 32768 | 2022-07-06 12:09:52.677 HTTPS connection ID:52 to www.rithmic.com:443 for request ID:52 (1) | Connecting to IP: 38.79.0.89. | 2022-07-06 12:09:52.677 HTTPS connection ID:52 to www.rithmic.com:443 for request ID:52 (1) | Connect event error. Windows error code 10060: Une tentative de connexion a échoué car le parti connecté n’a pas répondu convenablement au-delà d’une certaine durée ou une connexion établie a échoué car l’hôte de connexion n’a pas répondu. | 2022-07-06 12:10:13.718 * HTTPS connection ID:52 to www.rithmic.com:443 for request ID:52 (1) | CloseSocket call. | 2022-07-06 12:10:13.722 HTTPS connection ID:52 to www.rithmic.com:443 for request ID:52 (1) | Closed. | 2022-07-06 12:10:13.722 |
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