Support Board
Date/Time: Sat, 15 Mar 2025 01:51:30 +0000
Post From: Payment missing?
[2022-07-06 09:23:22] |
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Yes please let us know everything gets resolved for you properly. We just implemented a temporary solution until we had time to review. The problem is the payment you made went to a different account. It went to the one that you made the payment on. So it was properly credited to the account you made the payment on. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |