Support Board
Date/Time: Tue, 26 Nov 2024 09:49:28 +0000
Post From: Odd IB back fill problems
| [2014-04-17 19:15:18] |
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You are running version 683 of Sierra Chart. Please do not expect us to help with this. You are nearly 500 versions behind. This is years old. You cannot have any expectation of help with that version. The only possibility here is to update Sierra Chart to the current version otherwise we consider this request closed. You need to understand that Interactive Brokers makes changes that Sierra Chart has to make changes to accommodate. And if you do not keep Sierra Chart up-to-date, there can be problems. It cannot be considered reasonable to be running a version that old. If there is some reason for this, let us know and we will do our best to help you. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-04-17 19:19:48
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