Support Board
Date/Time: Tue, 26 Nov 2024 08:29:46 +0000
Post From: Velocity to Advantage data not in real time
| [2014-04-17 19:12:33] |
| |
|
Apparently you did not get the instructions from the broker. Here they are again. The one thing you did not to is update Sierra Chart. The following are instructions for Velocity Futures customers using Sierra Chart to transition to using Sierra Chart with CQG through Advantage Futures: 1. Update Sierra Chart to the latest version by selecting "Help >> Download Prerelease" on the Sierra Chart menu. Detailed instructions can be found here: https://www.sierrachart.com/index.php?l=doc/download.php#FastUpdate After the update, you should be on version 1121 or higher. 2. Select "Global Settings >> Data/Trade Service Settings" on the Sierra Chart menu. 3. In the "Service" list box at the top, select "CQG Trading". 4. In the "Market Data Connection Details" frame, select the api.cqg.com address in the "Server" box. Enter the Username and Password provided by Advantage for your CQG account, in the corresponding Username and Password boxes in the "Market Data Connection Details" frame. Refer to the image below for an example. 5. In the "Trade Connection Details" frame, select the fixapi.cqgtrader.com address in the "Server" box. Enter the Username and Password provided by Advantage for your CQG account, in the corresponding Username and Password boxes in the "Trade Connection Details" frame. Refer to the image below for an example. 6. Press OK. 7. To connect to the server select "File >> Connect to Data Feed". If there is a connection problem, then verify you have entered your correct Username and Password in the previous steps. Select "File >> Disconnect" to prevent further connection attempts. 8. The symbols are different between TT FIX and CQG. Therefore, you will need to change the symbols of your charts and Trade DOMs to match the CQG symbol format. For example, the equivalent CQG symbol for the TT FIX symbol ES-201406-CME is F.US.EPM14 . The available symbols can be found in "File >> Find Symbol". For instructions to change the symbols of your charts and Trade DOMs, refer to: https://www.sierrachart.com/index.php?l=doc/doc_SwitchingSymbols.html#ChangingChartSymbol 9. If you require help, select "Help >> Support" from within Sierra Chart. There is the Support Board option and also the Account Support Ticket system. Here are direct links to them: https://www.sierrachart.com/SupportBoard.php https://www.sierrachart.com/usercp.php?page=SupportTickets Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
 CQGServiceSettings.png / V - Attached On 2014-04-17 19:12:10 UTC - Size: 27.47 KB - 402 views |