Support Board
Date/Time: Sat, 15 Mar 2025 01:53:57 +0000
Post From: Payment missing?
| [2022-07-05 11:11:44] |
| Eisenhower - Posts: 30 |
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I thought that Sierra Chart Engineering had helped resolve this issue (thanks) but the subsequent post by Max, and another movement of funds, appears to contradict what was done earlier. From the transaction log I now see the following: Transaction Log Time Description Transaction ID Amount Balance 2022-07-04 16:19:44 Manual Adjustment - Add Credit cs_live_... -300.00 USD -28.60 USD 2022-07-01 11:52:57 Full CME Group (CME, CBOT, COMEX, NYMEX) with Market Depth for nonprofessional Trading accounts Exchange Fee. -33.00 USD 271.40 USD 2022-07-01 11:13:43 Stripe - Add Credit cs_live_... (PDF) 300.00 USD 304.40 USD So the payment was credited to the correct account, and then manually moved elsewhere? |