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Date/Time: Sat, 15 Mar 2025 03:08:48 +0000



Post From: Payment missing?

[2022-07-05 11:11:44]
Eisenhower - Posts: 30
I thought that Sierra Chart Engineering had helped resolve this issue (thanks) but the subsequent post by Max, and another movement of funds, appears to contradict what was done earlier.

From the transaction log I now see the following:
Transaction Log
Time  Description  Transaction ID  Amount  Balance
2022-07-04 16:19:44  Manual Adjustment - Add Credit  cs_live_...  -300.00 USD  -28.60 USD
2022-07-01 11:52:57  Full CME Group (CME, CBOT, COMEX, NYMEX) with Market Depth for nonprofessional Trading accounts Exchange Fee.    -33.00 USD  271.40 USD
2022-07-01 11:13:43  Stripe - Add Credit  cs_live_... (PDF)  300.00 USD  304.40 USD

So the payment was credited to the correct account, and then manually moved elsewhere?