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Date/Time: Sat, 15 Mar 2025 03:08:52 +0000



Post From: Payment missing?

[2022-07-01 08:35:46]
Eisenhower - Posts: 30
Last week, June 26, I made a payment of $300 (confirmed with emailed receipt) and selected to renew service package 11 (Advanced with Denali) for 6 months ($220.80)

Today I received an email stating that Denali had been canceled due to insufficient account balance and my account control panel shows a services surplus of just $4.40.

Where did my money go and why was my Denali data canceled?

Thanks