Support Board
Date/Time: Fri, 14 Mar 2025 22:09:17 +0000
Post From: Money deducted in error
[2022-06-30 20:06:47] |
John - SC Support - Posts: 38678 |
Confirming, there will be no further auto-payments and I will be responsible for maintaining funds each month to cover the monthly fee of $46 for Level 11.
Confirmed. Since the current balance ($62) is more than the monthly fee of $46, the August 8th payment is covered and you will deduct that amount on or about August 8th.
Your next charge will occur on August 9 around 03:00 AM UTC time. Depending on where you live in the world, this could be later in the day on the 9th or sometime in the afternoon/evening of the 8th. At that time, you will be charged $46.00 from your Services Surplus in exchange for 1 month of Package 11 Usage Time. Any remaining balance will stay in your Services Surplus. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |