Support Board
Date/Time: Sat, 15 Mar 2025 07:31:11 +0000
Post From: Sierra will not take my trades
| [2022-06-28 05:11:32] |
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The problem is you are not using the correct symbols. The symbols we see in that Trade Service Log, are incorrect and are not Rithmic formatted symbols at all. However, those orders should be rejected immediately by the Rithmic system. Translate the symbols with this Edit menu command: Edit Menu: Edit >> Translate Symbols To Current Service Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |