Support Board
Date/Time: Tue, 26 Nov 2024 08:45:22 +0000
Post From: day rollover
| [2014-04-17 03:48:08] |
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We made a small mistake. One of the things you need to also do after reconnecting to the data feed is select Edit >>Reload All Charts. We have now created a help topic about this . It is help topic 12.9: https://www.sierrachart.com/index.php?l=doc/helpdetails12.html#h12.9 We suspect the problem has to do with the data feed. If you follow through the procedure given in help topic 12.9 and it corrects the problem, the issue is on the data feed side and we do not have control over that. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-04-17 11:22:12
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