Support Board
Date/Time: Fri, 14 Mar 2025 18:54:27 +0000
Post From: Help
| [2022-06-24 18:27:12] |
| John - SC Support - Posts: 38669 |
|
For some reason your account is not showing any connections to our servers. Therefore, the first thing we want you to do is to use the Forced Login option and see if that gets things updated properly. Refer to the information here: Sierra Chart - Software Login Instructions: Forced Login The other thing we want you to check is that the setting for Global Settings >> Data/Trade Service Settings >> Common Settings >> Allow Support for Sierra Chart Data Feeds is set to Yes. If it is not, then change it to Yes and then select File >> Disconnect followed by File >> Connect to Data Feed. Let us know when you have these done and if you are then getting the EUREX data properly. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |