Support Board
Date/Time: Tue, 26 Nov 2024 08:24:57 +0000
Post From: Connection to CQG data/trade service
| [2014-04-16 22:35:21] |
| User72106 - Posts: 3 |
|
Hi, I have received e-mail from my broker Advantage Futures with instructions how to connect to CQG Data/Trade service, but the connection fails. I have the latest version of SC (1121), I tried to connect several times, I'm sure I wrote user name and password correctly according to instruction received. The message log says user name does not exist. I send the copy of the final part of message log (just the last try to connect) bellow. Thank you in advance for your help. ---------------- Current selected Data/Trading service: CQG Trading | 2014-04-17 00:07:29 CQG FIX Trading: Connecting to fixapi.cqgtrader.com. Port: 6912. | 2014-04-17 00:07:33 Resolved address fixapi.cqgtrader.com to IP 208.48.16.214 | 2014-04-17 00:07:33 The network socket is connected. | 2014-04-17 00:07:33 CQG FIX Trading: Sending the Logon message. | 2014-04-17 00:07:34 CQG FIX Trading: Received a Logout message. Text = UserName does not exist. Please call support. | 2014-04-17 00:07:34 CQG FIX Trading: Sending a Logout message. Text = Received Logout message. | 2014-04-17 00:07:34 Socket has been shutdown and closed. | 2014-04-17 00:07:34 CQG FIX Trading: Logged out and disconnected. | 2014-04-17 00:07:34 CQG FIX Trading: Disconnected. | 2014-04-17 00:07:34 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2014-04-17 00:07:34 To prevent further connection attempts, select 'File >> Disconnect'. | 2014-04-17 00:07:34 CQG Trading: Disconnected. | 2014-04-17 00:07:34 |