Support Board
Date/Time: Fri, 14 Mar 2025 18:54:28 +0000
Post From: Cannot load real time intra day chart of AAPL-NQTV
| [2022-06-23 13:23:04] |
| User801925 - Posts: 3 |
|
Software version: 2403 64-bit | 2022-06-23 21:19:38.709 Primary Thread ID: 12944 | 2022-06-23 21:19:38.709 Usage end date: 2022-07-15 | 2022-06-23 21:19:38.709 Enabled for: Advanced Features 2. | 2022-06-23 21:19:38.709 Enabled for: Sierra Chart Historical Data Service. | 2022-06-23 21:19:38.709 Enabled for: Denali Real-Time Exchange Data Feed. | 2022-06-23 21:19:38.709 Enabled for: Delayed Denali Exchange Data Feed. | 2022-06-23 21:19:38.709 Enabled for exchange2: fairx_exchange.data | 2022-06-23 21:19:38.709 Enabled for exchange2: NASDAQ US stock data | 2022-06-23 21:19:38.709 Allow Support for Sierra Chart Data Feeds is enabled. | 2022-06-23 21:19:38.709 Current selected Data/Trading service: SC Data - All Services | 2022-06-23 21:19:38.709 Custom symbol settings values: enabled | 2022-06-23 21:19:38.709 Chart Update Interval: 500 | 2022-06-23 21:19:38.709 Intraday Data Storage Time Unit: 0 | 2022-06-23 21:19:38.709 Time Zone: +08:00:00 (HKT+08) | 2022-06-23 21:19:38.709 2022-06-23 13:19:38 Local computer time in UTC | 2022-06-23 21:19:38.709 2022-06-23 21:19:38 Local computer time in SC Time Zone | 2022-06-23 21:19:38.709 2022-06-23 13:16:54 Server time in UTC | 2022-06-23 21:19:38.709 Local computer UTC time and Server UTC time difference: 1 seconds. | 2022-06-23 21:19:38.709 Program path: C:\SierraChart\ | 2022-06-23 21:19:38.709 Data Files path: C:\SierraChart\Data\ | 2022-06-23 21:19:38.709 OS Version Number: 10.0 | 2022-06-23 21:19:38.709 Locale Setting: C | 2022-06-23 21:19:38.709 DLLs: UserContributedStudies_64.dll | 2022-06-23 21:19:38.709 Allowed protected custom studies: | 2022-06-23 21:19:38.709 Crash reporter started: true | 2022-06-23 21:19:38.709 File >> Disconnect selected. | 2022-06-23 21:19:57.681 SC Data - All Services | Waiting for socket receive thread to end | 2022-06-23 21:19:57.682 DTC Client socket (1) | CloseSocket call. | 2022-06-23 21:19:57.682 SC Data - All Services | Disconnected from the server. | 2022-06-23 21:19:57.682 SC Data - All Services | Disconnected. | 2022-06-23 21:19:57.682 DTC Client socket (1) | Shutdown started. Waiting for graceful close. | 2022-06-23 21:19:57.682 DTC Client socket (1) | Socket gracefully closed by remote side. | 2022-06-23 21:19:57.895 DTC Client socket (1) | Closed. | 2022-06-23 21:19:57.895 SC Data - All Services | Connected to server complete. | 2022-06-23 21:20:03.207 Triggering next historical data download in queue. | 2022-06-23 21:20:03.207 Triggering next historical data download in queue. | 2022-06-23 21:20:03.207 Triggering next historical data download in queue. | 2022-06-23 21:20:03.207 Triggering next historical data download in queue. | 2022-06-23 21:20:03.207 Notice: Not connected to Live trading account to receive CME realtime futures data at non-professional fees. | 2022-06-23 21:20:03.207 No download requests in the queue to start downloads for. | 2022-06-23 21:20:03.207 No download requests in the queue to start downloads for. | 2022-06-23 21:20:03.207 No download requests in the queue to start downloads for. | 2022-06-23 21:20:03.207 No download requests in the queue to start downloads for. | 2022-06-23 21:20:03.207 Mapping AAPL-NQTV to AAPL-NQTV. Service code: nasdaq_exchange.data | 2022-06-23 21:20:03.208 Using symbol data fast lookup vector | 2022-06-23 21:20:03.208 SC Data - All Services | Starting real-time market data updates for: AAPL-NQTV (AAPL-NQTV). ID: 1 Service code: nasdaq_exchange.data | 2022-06-23 21:20:03.208 SC Data - All Services | Connecting to the server ds25.sierracharts.com. Port 443 | 2022-06-23 21:20:03.208 SC Data - All Services | Requesting security definition data for: AAPL-NQTV (AAPL-NQTV). ID: 1 | 2022-06-23 21:20:03.208 Added historical Intraday data request for AAPL-NQTV to the queue. | 2022-06-23 21:20:03.208 Intraday data recording state for symbol AAPL-NQTV is set to download 'Pending'. | 2022-06-23 21:20:03.208 Triggering next historical data download in queue. | 2022-06-23 21:20:03.208 Delaying start of download for AAPL-NQTV. | 2022-06-23 21:20:03.208 DTC Client socket (1) | Creating socket. | 2022-06-23 21:20:03.208 DTC Client socket (1) | New receive buffer size: 5242880 | 2022-06-23 21:20:03.208 DTC Client socket (1) | Connecting to IP: 38.65.8.115. | 2022-06-23 21:20:03.208 Mapping DIS-NQTV to DIS-NQTV. Service code: nasdaq_exchange.data | 2022-06-23 21:20:03.211 SC Data - All Services | Starting real-time market data updates for: DIS-NQTV (DIS-NQTV). ID: 2 Service code: nasdaq_exchange.data | 2022-06-23 21:20:03.211 SC Data - All Services | Requesting security definition data for: DIS-NQTV (DIS-NQTV). ID: 2 | 2022-06-23 21:20:03.211 Added historical Intraday data request for DIS-NQTV to the queue. | 2022-06-23 21:20:03.211 Intraday data recording state for symbol DIS-NQTV is set to download 'Pending'. | 2022-06-23 21:20:03.211 Triggering next historical data download in queue. | 2022-06-23 21:20:03.211 Mapping IBM-NQTV to IBM-NQTV. Service code: nasdaq_exchange.data | 2022-06-23 21:20:03.213 SC Data - All Services | Starting real-time market data updates for: IBM-NQTV (IBM-NQTV). ID: 3 Service code: nasdaq_exchange.data | 2022-06-23 21:20:03.213 SC Data - All Services | Requesting security definition data for: IBM-NQTV (IBM-NQTV). ID: 3 | 2022-06-23 21:20:03.213 Added historical Intraday data request for IBM-NQTV to the queue. | 2022-06-23 21:20:03.213 Intraday data recording state for symbol IBM-NQTV is set to download 'Pending'. | 2022-06-23 21:20:03.213 Triggering next historical data download in queue. | 2022-06-23 21:20:03.213 SC Data - All Services | Network connection to server complete. | 2022-06-23 21:20:03.423 SC Data - All Services | Starting socket receive thread. | 2022-06-23 21:20:03.423 SC Data - All Services | Sending encoding request to server: Binary VLS. Compression: high | 2022-06-23 21:20:03.423 SC Data - All Services | Setting DTC encoding to Binary VLS | 2022-06-23 21:20:03.648 SC Data - All Services | Sending logon request message. | 2022-06-23 21:20:03.648 SC Data - All Services | Received logon response. | 2022-06-23 21:20:04.513 SC Data - All Services | Server Name: SC Realtime Server. | 2022-06-23 21:20:04.513 SC Data - All Services | Server protocol version: 8. Client protocol version: 8 | 2022-06-23 21:20:04.513 SC Data - All Services | Successfully connected. | 2022-06-23 21:20:04.513 SC Data - All Services | Trading is not supported. | 2022-06-23 21:20:04.513 SC Data - All Services | Restarting real-time data updates for symbol: AAPL-NQTV -> AAPL-NQTV | 2022-06-23 21:20:04.513 SC Data - All Services | Restarting real-time data updates for symbol: DIS-NQTV -> DIS-NQTV | 2022-06-23 21:20:04.513 SC Data - All Services | Restarting real-time data updates for symbol: IBM-NQTV -> IBM-NQTV | 2022-06-23 21:20:04.513 SC Data - All Services | Received security definition for symbol AAPL-NQTV | 2022-06-23 21:20:04.835 SC Data - All Services | Received security definition for symbol DIS-NQTV | 2022-06-23 21:20:04.835 SC Data - All Services | Received security definition for symbol IBM-NQTV | 2022-06-23 21:20:04.835 HD Request # 6 | Downloading Intraday chart data for AAPL-NQTV to the file AAPL-NQTV.scid. Service: nasdaq_exchange.data | 2022-06-23 21:20:09.605 HD Request # 6 | Download start date-time: 2022-06-23 21:19:40.000000. File last date-time: 2022-06-23 21:19:40.407000 | 2022-06-23 21:20:09.605 HD Request # 6 | Using server: ds25.sierracharts.com port 10149 | 2022-06-23 21:20:09.606 Socket (2) | Creating socket. | 2022-06-23 21:20:09.606 Socket (2) | New receive buffer size: 5242880 | 2022-06-23 21:20:09.606 Socket (2) | Connecting to IP: 38.65.8.115. | 2022-06-23 21:20:09.606 HD Request # 6 | Setting DTC encoding to Binary VLS | 2022-06-23 21:20:10.042 HD Request # 6 | Sending historical data logon request message. | 2022-06-23 21:20:10.042 HD Request # 6 | Requesting Intraday data. Start date-time: 2022-06-23 21:19:40. Record interval: 0. Symbol: AAPL-NQTV | 2022-06-23 21:20:10.690 HD Request # 6 | Decompressing data. | 2022-06-23 21:20:10.916 HD Request # 6 | Receiving Intraday data for AAPL-NQTV starting at 2022-06-23 21:19:40.407000 | 2022-06-23 21:20:10.917 Socket (2) | CloseSocket call. | 2022-06-23 21:20:10.918 Historical data download thread signaled to stop. | 2022-06-23 21:20:10.918 Socket (2) | Shutdown started. Waiting for graceful close. | 2022-06-23 21:20:10.918 HD Request # 6 | Timestamp of first Intraday data file record written: 2022-06-23 21:19:59.932000. | 2022-06-23 21:20:10.918 HD Request # 6 | Received 3 Intraday data records from 2022-06-23 21:19:40.407000 to 2022-06-23 21:20:06.956000 (26.5 seconds) and wrote 2 records for AAPL-NQTV | 2022-06-23 21:20:10.918 HD Request # 6 | Add time&sales data | Remembered last file record date-time: 2022-06-23 13:20:06.956000 | 2022-06-23 21:20:10.925 HD Request # 6 | Completion time: 1s. | 2022-06-23 21:20:10.925 HD Request # 6 | Intraday data download complete for AAPL-NQTV. Unique request ID: 6 | 2022-06-23 21:20:10.925 Removing historical data download ID 6. | 2022-06-23 21:20:10.925 Real-time Intraday chart data file updates started for AAPL-NQTV | 2022-06-23 21:20:10.925 Intraday chart data file opened for AAPL-NQTV | 2022-06-23 21:20:10.925 HD Request # 6 | Enabling Intraday chart updating for symbol. | 2022-06-23 21:20:10.925 Triggering next historical data download in queue. | 2022-06-23 21:20:10.925 HD Request # 7 | Downloading Intraday chart data for DIS-NQTV to the file DIS-NQTV.scid. Service: nasdaq_exchange.data | 2022-06-23 21:20:10.926 HD Request # 7 | Download start date-time: 2022-06-23 21:18:54.000000. File last date-time: 2022-06-23 21:18:54.894001 | 2022-06-23 21:20:10.926 HD Request # 7 | Using server: ds25.sierracharts.com port 10150 | 2022-06-23 21:20:10.927 Socket (3) | Creating socket. | 2022-06-23 21:20:10.927 Socket (3) | New receive buffer size: 5242880 | 2022-06-23 21:20:10.927 Socket (3) | Connecting to IP: 38.65.8.115. | 2022-06-23 21:20:10.927 Socket (2) | Socket gracefully closed by remote side. | 2022-06-23 21:20:11.131 Socket (2) | Closed. | 2022-06-23 21:20:11.132 HD Request # 7 | Setting DTC encoding to Binary VLS | 2022-06-23 21:20:11.357 HD Request # 7 | Sending historical data logon request message. | 2022-06-23 21:20:11.358 HD Request # 7 | Requesting Intraday data. Start date-time: 2022-06-23 21:18:54. Record interval: 0. Symbol: DIS-NQTV | 2022-06-23 21:20:11.573 HD Request # 7 | Decompressing data. | 2022-06-23 21:20:11.788 HD Request # 7 | Receiving Intraday data for DIS-NQTV starting at 2022-06-23 21:18:54.894000 | 2022-06-23 21:20:11.789 Socket (3) | CloseSocket call. | 2022-06-23 21:20:11.790 Historical data download thread signaled to stop. | 2022-06-23 21:20:11.790 Socket (3) | Shutdown started. Waiting for graceful close. | 2022-06-23 21:20:11.790 HD Request # 7 | Timestamp of first Intraday data file record written: 2022-06-23 21:20:08.582000. | 2022-06-23 21:20:11.790 HD Request # 7 | Received 3 Intraday data records from 2022-06-23 21:18:54.894000 to 2022-06-23 21:20:08.582000 (73.7 seconds) and wrote 1 record for DIS-NQTV | 2022-06-23 21:20:11.790 HD Request # 7 | Add time&sales data | Remembered last file record date-time: 2022-06-23 13:20:08.582000 | 2022-06-23 21:20:11.797 HD Request # 7 | Completion time: 1s. | 2022-06-23 21:20:11.797 HD Request # 7 | Intraday data download complete for DIS-NQTV. Unique request ID: 7 | 2022-06-23 21:20:11.797 Removing historical data download ID 7. | 2022-06-23 21:20:11.797 Real-time Intraday chart data file updates started for DIS-NQTV | 2022-06-23 21:20:11.797 Intraday chart data file opened for DIS-NQTV | 2022-06-23 21:20:11.797 HD Request # 7 | Enabling Intraday chart updating for symbol. | 2022-06-23 21:20:11.797 Triggering next historical data download in queue. | 2022-06-23 21:20:11.797 HD Request # 8 | Downloading Intraday chart data for IBM-NQTV to the file IBM-NQTV.scid. Service: nasdaq_exchange.data | 2022-06-23 21:20:11.797 HD Request # 8 | Download start date-time: 2022-06-23 21:14:15.000000. File last date-time: 2022-06-23 21:14:15.189000 | 2022-06-23 21:20:11.797 HD Request # 8 | Using server: ds25.sierracharts.com port 10149 | 2022-06-23 21:20:11.797 Socket (2) | Creating socket. | 2022-06-23 21:20:11.798 Socket (2) | New receive buffer size: 5242880 | 2022-06-23 21:20:11.798 Socket (2) | Connecting to IP: 38.65.8.115. | 2022-06-23 21:20:11.798 Socket (3) | Socket gracefully closed by remote side. | 2022-06-23 21:20:12.003 Socket (3) | Closed. | 2022-06-23 21:20:12.004 HD Request # 8 | Setting DTC encoding to Binary VLS | 2022-06-23 21:20:12.230 HD Request # 8 | Sending historical data logon request message. | 2022-06-23 21:20:12.230 HD Request # 8 | Requesting Intraday data. Start date-time: 2022-06-23 21:14:15. Record interval: 0. Symbol: IBM-NQTV | 2022-06-23 21:20:12.446 HD Request # 8 | Decompressing data. | 2022-06-23 21:20:12.664 HD Request # 8 | Receiving Intraday data for IBM-NQTV starting at 2022-06-23 21:14:15.189000 | 2022-06-23 21:20:12.665 Socket (2) | CloseSocket call. | 2022-06-23 21:20:12.665 Historical data download thread signaled to stop. | 2022-06-23 21:20:12.665 HD Request # 8 | Received 1 Intraday data record from 2022-06-23 21:14:15.189000 to 2022-06-23 21:14:15.189000 (0.0 seconds) and wrote 0 records for IBM-NQTV | 2022-06-23 21:20:12.665 Socket (2) | Shutdown started. Waiting for graceful close. | 2022-06-23 21:20:12.665 HD Request # 8 | Add time&sales data | Remembered last file record date-time: 2022-06-23 13:14:15.189000 | 2022-06-23 21:20:12.665 HD Request # 8 | Completion time: 1s. | 2022-06-23 21:20:12.665 HD Request # 8 | Intraday data download complete for IBM-NQTV. Unique request ID: 8 | 2022-06-23 21:20:12.665 Removing historical data download ID 8. | 2022-06-23 21:20:12.665 Real-time Intraday chart data file updates started for IBM-NQTV | 2022-06-23 21:20:12.665 Intraday chart data file opened for IBM-NQTV | 2022-06-23 21:20:12.665 HD Request # 8 | Enabling Intraday chart updating for symbol. | 2022-06-23 21:20:12.665 Triggering next historical data download in queue. | 2022-06-23 21:20:12.666 No download requests in the queue to start downloads for. | 2022-06-23 21:20:12.666 Socket (2) | Socket gracefully closed by remote side. | 2022-06-23 21:20:12.878 Socket (2) | Closed. | 2022-06-23 21:20:12.879 Opened cached Intraday file: C:\SierraChart\Data\AAPL-NQTV.scid. Thread ID: 34252 | 2022-06-23 21:20:16.122 Saved Chartbook: ExampleChartbook.cht. Time: 0.0010 seconds. | 2022-06-23 21:20:49.033 Hi, the logs are copied as above. |