Support Board
Date/Time: Fri, 14 Mar 2025 18:19:26 +0000
Post From: Denali feed just disconnected, and could not connect for several minutes, what happend?
| [2022-06-22 15:59:55] |
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We just finished a call with our infrastructure provider, regarding this incident, of last week 2022-06-15. They said on that day, there were a lot of peering problems generally on the Internet. CQG was affected. TT was affected. The broker AMP was affected. It was not just Sierra Chart. So certainly at the time of the Fed announcement there were peering issues and congestion. They described to us, bandwidth updates they are doing in one of the data centers that we use with them. And once again we use three different ISPs. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-06-22 16:00:33
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