Support Board
Date/Time: Fri, 14 Mar 2025 18:32:32 +0000
Post From: Connected to Denali feed and still showing delayed on live account.
| [2022-06-21 19:15:05] |
| John - SC Support - Posts: 38669 |
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You have not completed the Data Feed Agreements properly and you have not activated any exchanges. The first thing is to get the agreements completed properly. To do this, you need to enter your Futures Clearing Firm (or your Broker) where it asks for "Clearing Firm" along with your account number. You can do these at the following link: https://www.sierrachart.com/UserControlPanel.php?page=ExchangeAgreements Once the Agreements are approved, then you can activate the exchange(s) for which you want the real-time data. You can activate the CME Group exchanges here: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed#Exchanges For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |