Support Board
Date/Time: Fri, 14 Mar 2025 17:40:49 +0000
Post From: Failure to connect/dowload data for FGBLU22-EUREX from IB
| [2022-06-21 10:23:59] |
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Regarding this: File compression not supported on file system. D:\GTC CLE USB\SierraChartPhilippe\Data\FGBLZ21-EUREX.scid. Windows error code 1: Fonction incorrecte. | 2022-06-21 10:24:10.733
Update to the current version of Sierra Chart: Software Download: Fast Update And set the following option to No: https://www.sierrachart.com/index.php?page=doc/DataSourceSettings.php#SupportIntradayFileCompression Regarding FGBL, you are not using the correct symbol. Use this Edit menu command to translate the symbols to the correct symbols: Edit Menu: Edit >> Translate Symbols To Current Service Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |