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Date/Time: Fri, 14 Mar 2025 18:52:41 +0000



Post From: Failure to connect/dowload data for FGBLU22-EUREX from IB

[2022-06-21 10:23:59]
Sierra Chart Engineering - Posts: 104368
Regarding this:
File compression not supported on file system. D:\GTC CLE USB\SierraChartPhilippe\Data\FGBLZ21-EUREX.scid. Windows error code 1: Fonction incorrecte. | 2022-06-21 10:24:10.733

Update to the current version of Sierra Chart:
Software Download: Fast Update

And set the following option to No:
https://www.sierrachart.com/index.php?page=doc/DataSourceSettings.php#SupportIntradayFileCompression

Regarding FGBL, you are not using the correct symbol. Use this Edit menu command to translate the symbols to the correct symbols:
Edit Menu: Edit >> Translate Symbols To Current Service
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing