Support Board

Date/Time: Fri, 14 Mar 2025 21:33:31 +0000

Post From: Verify my trading account

[2022-06-20 16:30:17] Link To Thread - Link To Post [Go To First Post]
fuziam - Posts: 5
HI there, I'm trying to verify my trading account in order to get back my real time data on sierra charts but when i follow these steps it's not working Real-Time Exchange Data Feeds Available From Sierra Chart: Connecting Only Once a Month to Trading Account to Support CME Group Exchange Fees I do trade with Qtrader platform so when i try to connect with CQG Web Api(the only CQG option on Current Selected Service List) i get the error message attached. My real time data service expires on the 30th of June so i guess it's not related to any pending payment. I hope you can help me to figure out what i'm doing wrong. Regards


sierra instruction .png / V - Attached On 2022-06-20 16:25:32 UTC - Size: 43.98 KB - 125 views connection error.png / V - Attached On 2022-06-20 16:25:37 UTC - Size: 22.04 KB - 120 views