Support Board
Date/Time: Fri, 14 Mar 2025 18:32:34 +0000
Post From: Denali feed just disconnected, and could not connect for several minutes, what happend?
| [2022-06-16 12:19:44] |
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We did not observe any disconnections ourselves. We 100% verified that by checking our log files. This is from two different locations both in Europe and the United States. No disconnections. And if there was not a reconnection within 20 seconds, not 40 seconds, but instead 20 seconds, then that would definitively be a problem elsewhere. Or on your side. And the information you have given here is completely useless to us without us getting the Message Log at the time. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-06-16 12:21:45
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