Support Board
Date/Time: Fri, 14 Mar 2025 22:03:53 +0000
Post From: Historical Data Missing in Sub Instances
| [2022-06-15 16:01:11] |
| John - SC Support - Posts: 38678 |
|
In the Sub-Instances check that the option for Global Settings >> Data/Trade Service Settings >> Main Settings >> Use Market Data Direct From Primary Server is set to No. If it is not, then change them to No and restart and see if that resolves your issue. We are a bit bothered by the fact that you are seeing any missing data in your main instance though. How often does this occur? We would like to see your Message Log to see if you are having network issues. Please copy and paste your entire Message Log to this thread for us to take a look. Follow these instructions to do this: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |