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Date/Time: Tue, 26 Nov 2024 06:38:09 +0000



Post From: SC Real-Time Datafeed Setup

[2014-04-15 01:32:37]
Sierra Chart Engineering - Posts: 104368
The problem with downloading historical daily data from your account is now resolved.

We see these errors previously encountered:

Error while getting daily open price with date 2014-03-16 from file. C:\SierraChart\Data\NQH14.dly. Error: Encountered end of file. | 2014-04-14 23:21:19
Error while getting daily open price with date 2014-03-16 from file. C:\SierraChart\Data\NQM14.dly. Error: Encountered end of file. | 2014-04-14 23:21:19

Error while getting daily open price with date 2014-03-16 from file. C:\SierraChart\Data\YMH14.dly. Error: Encountered end of file. | 2014-04-14 23:20:57
Error while getting daily open price with date 2014-03-16 from file. C:\SierraChart\Data\YMM14.dly. Error: Encountered end of file. | 2014-04-14 23:20:5

To resolve this, select File >> Open Historical Chart and delete the following files:
YMM14.dly
YMH14.dly
NQM14.dly
NQH14.dly

After that, you should reload the charts with Edit >>Reload All Charts

Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing