Support Board
Date/Time: Tue, 26 Nov 2024 06:55:17 +0000
Post From: CTS datafeed, symbol is unknown on all futures contracts
| [2014-04-14 02:55:07] |
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We are going to be putting out a new release in about 20 minutes. shouldn't you have some form of official agreement with CTS, so that they give you a heads up before doing major changes to their datafeed? They do not always think of these things. And this is something we have no control over. Users often think there is a much higher degree of cooperation between Sierra Chart and the external Data or Trading services but the level of cooperation is not nearly to the extent that users think there is or would like. We do have good communication with CTS, but when a problem comes up it still takes time to resolve. There can be unexpected issues from time to time. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-04-14 02:55:38
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