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Date/Time: Tue, 26 Nov 2024 06:32:01 +0000



Post From: Can't place trades with CTS

[2014-04-14 01:00:25]
birdaa - Posts: 12
Hey guys,

Not sure if your aware based on other threads but I can't place trades with CTS this morning. Get the following error:
Trade Order Error - Order error: Unable to submit order without security definition. Internal Order ID: 6740. Service Order ID: (none). Symbol: 6A.20140600.CME_Fo | 2014-04-14 09:37:34
Trade Order Error: Error submitting the parent order for symbol: 6A.20140600.CME_Fo | 2014-04-14 09:37:3

And this in the system log:
Symbol Error - 6A.20140600.CME_Fo is unknown, unavailable, or improperly formatted. Security definition not found | 2014-04-14 10:58:50

I've tried doing a symbol refresh to no avail.