Support Board
Date/Time: Fri, 22 Nov 2024 08:00:10 +0000
Post From: can't log in
| [2013-04-30 18:20:16] |
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Please follow the instructions here: http://www.sierrachart.com/index.php?l=doc/TransAct.php#SetupInstructions This will just take a minute or 2. If you still have difficulty connecting, then post a copy of the Message Log, by following the steps: https://www.sierrachart.com/index.php?l=PostingInformation.php#log Clearly you have installed Sierra Chart into a different folder than your previous version, or you are using a different computer. This is the source of the problem. You are in complete control. If you have a previous installation of Sierra Chart that was set up to use TransAct on a particular system, then use that specific computer system and update that copy of Sierra Chart by selecting Help >> Download Current Version. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2013-04-30 18:21:25
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