Support Board
Date/Time: Tue, 26 Nov 2024 06:46:57 +0000
Post From: cts data...
[2014-04-14 00:01:38] |
Sierra Chart Engineering - Posts: 104368 |
You will need to contact your broker about this. This is what we are seeing: Symbol Error - ES.20140600.CME_Eq is unknown, unavailable, or improperly formatted. Security definition not found | 2014-04-13 18:46:24 CTS FIX Historical Data: Received a Logout message. Text = No accounts assigned to this user | 2014-04-13 18:46:27 Looks like some kind of configuration issue. You are also connecting to a CTS simulation server. Maybe that has something to do with it. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |