Support Board
Date/Time: Fri, 14 Mar 2025 06:15:15 +0000
Post From: Transact user
| [2022-05-25 16:40:16] |
| User193931 - Posts: 3 |
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I currently have service package 3 and the Transact feed is no longer providing me with any advanced indicators as you have disabled these. I prepaid service package 3 on a 3 month discount. I need to upgrade this to service package 10 which includes Denali feed. Also, I will have to pay the exchange fees of I believe $3.50 in order to get the feed for charting only if I choose to stay with Transact using their trading service. My current package is funded to July 3rd. In trying to pay the extra, maintaining the 3 month discount rate I get a message that I don't have the funding as the option wants to extend my service to October. I am not sure how this new package is going to turn out and I don't want to extend the service until I am satisfied with the Denali feed as well as the package indicators being restored. How do I go about doing this? Also, I believe I will have to remove my affiliation with Transact to get this feed. Furthermore; I am not happy with the way you people cut the indicators without notice as you had advised me earlier that the service would be available for several months yet. Help me get a decent rate and try this new feed please! Thank you.
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