Support Board
Date/Time: Wed, 12 Mar 2025 21:13:22 +0000
Post From: SC Platform downloading historical data for hours
| [2022-05-23 16:31:29] |
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Disregard the prior message. We are looking this over. We are observing something unusual: Trading Evaluator | There has been no activity on the network socket for 15s. Will reconnect. | 2022-05-23 06:58:42.792 This is too little of a time for there to be a reconnection.
Connection to the external service has been lost. | 2022-05-23 06:58:42.792 Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |