Support Board
Date/Time: Tue, 26 Nov 2024 06:44:02 +0000
Post From: Загрузка исторических данных.
| [2014-04-11 04:57:44] |
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We have tested this, and we were able to get data for the ES for 2014-3-13. This indicates a communication problem to the server CTS FIX Historical Data: No heartbeat messages received from server. Sent Test Request message to server. | 2014-04-11 07:35:35 Socket closed. Windows error code 10053: For help with this, refer to help topic 1.2: https://www.sierrachart.com/index.php?l=doc/helpdetails1.html#h1.2 We are not sure why this is happening in your case. Our recommendation when using CTS T4 from your Internet connection is to set Global Settings >> Data/Trade Service Settings >> Intraday Data Storage Time Unit to 1 Second. This should work around the problem. Or use the Sierra Chart data feed: https://www.sierrachart.com/index.php?l=doc/SierraChartRealTimeFuturesStockDataFeed.php Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-04-12 21:20:49
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