Support Board
Date/Time: Wed, 12 Mar 2025 16:51:27 +0000
Post From: Cant make a trade
| [2022-05-16 22:33:55] |
| User644439 - Posts: 13 |
|
Getting a socket closed on remote side error, also, now when i try to trade the message log does not update at all? see message log pasted below, thanks: Software version: 2276 64-bit | 2022-05-16 20:30:24.734 Primary Thread ID: 11556 | 2022-05-16 20:30:24.734 Usage end date: 2022-05-21 | 2022-05-16 20:30:24.734 Enabled for: Advanced Features 2. | 2022-05-16 20:30:24.734 Enabled for: Sierra Chart Historical Data Service. | 2022-05-16 20:30:24.734 Enabled for: Denali Real-Time Exchange Data Feed. | 2022-05-16 20:30:24.734 Enabled for: Delayed Denali Exchange Data Feed. | 2022-05-16 20:30:24.734 Enabled for exchange2: NYMEX | 2022-05-16 20:30:24.734 Enabled for exchange2: fairx_exchange.data | 2022-05-16 20:30:24.734 Allow Support for Sierra Chart Data Feeds is enabled. | 2022-05-16 20:30:24.734 Current selected Data/Trading service: CQG WebAPI | 2022-05-16 20:30:24.734 Custom symbol settings values: enabled | 2022-05-16 20:30:24.734 Chart Update Interval: 500 | 2022-05-16 20:30:24.734 Intraday Data Storage Time Unit: 0 | 2022-05-16 20:30:24.734 Time Zone: +01:00:00 (GMT+00BST+01,M3.5.0/01:00,M10.5.0/02:00) | 2022-05-16 20:30:24.734 2022-05-16 19:30:24 Local computer time in UTC | 2022-05-16 20:30:24.734 2022-05-16 20:30:24 Local computer time in SC Time Zone | 2022-05-16 20:30:24.734 2022-05-16 19:20:49 Server time in UTC | 2022-05-16 20:30:24.734 Local computer UTC time and Server UTC time difference: 1 seconds. | 2022-05-16 20:30:24.734 Program path: C:\SierraChart\ | 2022-05-16 20:30:24.734 Data Files path: C:\SierraChart\Data\ | 2022-05-16 20:30:24.734 OS Version Number: 10.0 | 2022-05-16 20:30:24.734 Locale Setting: C | 2022-05-16 20:30:24.734 DLLs: UserContributedStudies_64.dll | 2022-05-16 20:30:24.734 Allowed protected custom studies: | 2022-05-16 20:30:24.734 THIS IS MY MESSAGE LOG ON START UP, THANKS. Reading Internal Order ID file. | 2022-05-16 20:39:32.841 Reading Trade Orders file. | 2022-05-16 20:39:32.897 Reading Trade Positions file. | 2022-05-16 20:39:32.898 Reading Trade Account Data files. | 2022-05-16 20:39:32.898 UDPListener (1572). Port 22904 | Listening on UDP port 22904. | 2022-05-16 20:39:32.911 Software version: 2276 64-bit | 2022-05-16 20:39:32.912 Primary Thread ID: 30388 | 2022-05-16 20:39:32.912 Usage end date: 2022-05-21 | 2022-05-16 20:39:32.912 Enabled for: Advanced Features 2. | 2022-05-16 20:39:32.912 Enabled for: Sierra Chart Historical Data Service. | 2022-05-16 20:39:32.912 Enabled for: Denali Real-Time Exchange Data Feed. | 2022-05-16 20:39:32.912 Enabled for: Delayed Denali Exchange Data Feed. | 2022-05-16 20:39:32.912 Enabled for exchange2: NYMEX | 2022-05-16 20:39:32.912 Enabled for exchange2: fairx_exchange.data | 2022-05-16 20:39:32.912 Allow Support for Sierra Chart Data Feeds is enabled. | 2022-05-16 20:39:32.912 Current selected Data/Trading service: CQG WebAPI | 2022-05-16 20:39:32.912 Custom symbol settings values: enabled | 2022-05-16 20:39:32.912 Chart Update Interval: 500 | 2022-05-16 20:39:32.912 Intraday Data Storage Time Unit: 0 | 2022-05-16 20:39:32.912 Time Zone: +01:00:00 (GMT+00BST+01,M3.5.0/01:00,M10.5.0/02:00) | 2022-05-16 20:39:32.912 2022-05-16 19:39:32 Local computer time in UTC | 2022-05-16 20:39:32.912 2022-05-16 20:39:32 Local computer time in SC Time Zone | 2022-05-16 20:39:32.912 2022-05-16 19:39:31 Server time in UTC | 2022-05-16 20:39:32.912 Local computer UTC time and Server UTC time difference: 1 seconds. | 2022-05-16 20:39:32.912 Program path: C:\SierraChart\ | 2022-05-16 20:39:32.912 Data Files path: C:\SierraChart\Data\ | 2022-05-16 20:39:32.912 OS Version Number: 10.0 | 2022-05-16 20:39:32.912 Locale Setting: C | 2022-05-16 20:39:32.912 DLLs: UserContributedStudies_64.dll | 2022-05-16 20:39:32.912 Allowed protected custom studies: | 2022-05-16 20:39:32.912 Checking for new symbol settings. Requested symbol settings MD5 for service code cqg. Request ID: 1. | 2022-05-16 20:39:32.929 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. | 2022-05-16 20:39:32.946 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. | 2022-05-16 20:39:32.997 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Closed. | 2022-05-16 20:39:32.997 Received 5 login tokens. | 2022-05-16 20:39:33.101 Symbol settings MD5 received. Request ID: 1. | 2022-05-16 20:39:34.425 Symbol settings are up-to-date for cqg. | 2022-05-16 20:39:34.425 Files to Open on Startup | Opening file: Trading Chartbook.Cht | 2022-05-16 20:39:37.217 F.US.CLEM22 1 Min #2 | Reloading chart. | 2022-05-16 20:39:37.276 F.US.CLEM22 1 Min #5 | Reloading chart. | 2022-05-16 20:39:37.327 F.US.CLEM22 1 Min #4 | Reloading chart. | 2022-05-16 20:39:37.337 F.US.CLEM22 5 Min #6 | Reloading chart. | 2022-05-16 20:39:37.367 F.US.CLEM22 5 Min #1 | Reloading chart. | 2022-05-16 20:39:37.404 F.US.CLEM22 15 Min #3 | Reloading chart. | 2022-05-16 20:39:37.442 F.US.CLEM22 60 Min #7 | Reloading chart. | 2022-05-16 20:39:37.481 F.US.CLEM22 1 Min #5 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2022-05-16 20:39:38.249 Mapping F.US.CLEM22 to CLM22. Service code: nymex | 2022-05-16 20:39:38.282 Starting DelayedDownloadMonitoringTimer | 2022-05-16 20:39:38.282 Starting HDTimeoutTimer | 2022-05-16 20:39:38.282 Added historical Intraday data request for F.US.CLEM22 to the queue. | 2022-05-16 20:39:38.283 Intraday data recording state for symbol F.US.CLEM22 is set to download 'Pending'. | 2022-05-16 20:39:38.283 Triggering next historical data download in queue. | 2022-05-16 20:39:38.283 HD Request # 1 | Downloading Intraday chart data for F.US.CLEM22 to the file F.US.CLEM22.scid. Service: nymex | 2022-05-16 20:39:38.284 HD Request # 1 | Download start date-time: 2022-05-16 20:39:14.000000. File last date-time: 2022-05-16 20:39:14.056000 | 2022-05-16 20:39:38.284 HD Request # 1 | Using server: ds23.sierracharts.com port 10149 | 2022-05-16 20:39:38.284 Socket (1) | Creating socket. | 2022-05-16 20:39:38.284 Socket (1) | New receive buffer size: 5242880 | 2022-05-16 20:39:38.284 Socket (1) | Connecting to IP: 216.1.90.130. | 2022-05-16 20:39:38.284 HD Request # 1 | Setting DTC encoding to Binary VLS | 2022-05-16 20:39:38.725 HD Request # 1 | Sending historical data logon request message. | 2022-05-16 20:39:38.725 F.US.CLEM22[M] 1 Min #2 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2022-05-16 20:39:38.808 HD Request # 1 | Requesting Intraday data. Start date-time: 2022-05-16 20:39:14. Record interval: 0. Symbol: CLM22 | 2022-05-16 20:39:39.443 CQG WebAPI | Connecting to server api.cqg.com | 2022-05-16 20:39:39.527 CQG WebSocket | Connecting to WebSocket server api.cqg.com:443 | 2022-05-16 20:39:39.527 CQG WebSocket socket (2) | Creating socket. Using TLS 1.2. | 2022-05-16 20:39:39.527 CQG WebSocket socket (2) | New receive buffer size: 5242880 | 2022-05-16 20:39:39.527 CQG WebSocket socket (2) | Connecting to IP: 195.166.124.165. | 2022-05-16 20:39:39.527 CQG WebSocket | Opening WebSocket. | 2022-05-16 20:39:39.543 CQG WebSocket | Sending WebSocket handshake. | 2022-05-16 20:39:39.543 HD Request # 1 | Decompressing data. | 2022-05-16 20:39:39.573 HD Request # 1 | Receiving Intraday data for F.US.CLEM22 starting at 2022-05-16 20:39:14.040000 | 2022-05-16 20:39:39.574 Socket (1) | CloseSocket call. | 2022-05-16 20:39:39.574 HD Request # 1 | Historical data for F.US.CLEM22 is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2022-05-16 20:39:39.574 Historical data download thread signaled to stop. | 2022-05-16 20:39:39.574 Socket (1) | Shutdown started. Waiting for graceful close. | 2022-05-16 20:39:39.574 HD Request # 1 | Timestamp of first Intraday data file record written: 2022-05-16 20:39:14.411000 | 2022-05-16 20:39:39.574 HD Request # 1 | Received 59 records from 2022-05-16 20:39:14.040000 to 2022-05-16 20:39:35.134000 (21.1 seconds) and wrote 54 records for F.US.CLEM22 | 2022-05-16 20:39:39.574 HD Request # 1 | Completion time: 1s | 2022-05-16 20:39:39.575 HD Request # 1 | Intraday data download complete for F.US.CLEM22. Unique request ID: 1 | 2022-05-16 20:39:39.575 Removing historical data download ID 1. | 2022-05-16 20:39:39.575 HD Request # 1 | Enabling Intraday chart updating for symbol. | 2022-05-16 20:39:39.575 Triggering next historical data download in queue. | 2022-05-16 20:39:39.575 No download requests in the queue to start downloads for. | 2022-05-16 20:39:39.575 F.US.CLEM22[M] 60 Min #7 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2022-05-16 20:39:39.595 CQG WebSocket | Server header | HTTP/1.1 101 Switching Protocols | 2022-05-16 20:39:39.599 CQG WebSocket | Server header | Connection: upgrade | 2022-05-16 20:39:39.599 CQG WebSocket | Server header | Sec-WebSocket-Accept: 0Zm9aAcIHSeL+7maMyrseBx6Tdw= | 2022-05-16 20:39:39.599 CQG WebSocket | Server header | Server: WebSocket++/0.7.0 | 2022-05-16 20:39:39.599 CQG WebSocket | Server header | Upgrade: websocket | 2022-05-16 20:39:39.599 CQG WebSocket | Server header | | 2022-05-16 20:39:39.599 CQG WebSocket | Web socket state is now open. | 2022-05-16 20:39:39.599 CQG WebAPI | WebSocket connected. | 2022-05-16 20:39:39.599 CQG WebAPI | Sending market data logon message. | 2022-05-16 20:39:39.599 Socket (1) | Socket gracefully closed by remote side. | 2022-05-16 20:39:39.701 Socket (1) | Closed. | 2022-05-16 20:39:39.701 CQG WebAPI | Base Time: 2022-05-08T19:22:47. 2022-05-08 19:22:47 | 2022-05-16 20:39:40.263 CQG WebAPI | Logon successful. Session Token = ji59lPZ0ohCrs0AgLoUVERrY7/7fRswF3RV9dz1hlH02wmMQIsBW5mK1eS7vSObKvcVvqeo+u+K | 2022-05-16 20:39:40.263 CQG WebAPI | Connected to server complete. | 2022-05-16 20:39:40.263 Triggering next historical data download in queue. | 2022-05-16 20:39:40.263 Triggering next historical data download in queue. | 2022-05-16 20:39:40.263 Triggering next historical data download in queue. | 2022-05-16 20:39:40.263 Triggering next historical data download in queue. | 2022-05-16 20:39:40.263 Updated verified funded futures trading account ending date to: 2022-06-15 19:39:40 | 2022-05-16 20:39:40.264 CQG WebAPI | Sending Trade Accounts request message. | 2022-05-16 20:39:40.265 No download requests in the queue to start downloads for. | 2022-05-16 20:39:40.265 No download requests in the queue to start downloads for. | 2022-05-16 20:39:40.265 No download requests in the queue to start downloads for. | 2022-05-16 20:39:40.265 No download requests in the queue to start downloads for. | 2022-05-16 20:39:40.265 Mapping F.US.CLEM22 to CLM22. Service code: nymex | 2022-05-16 20:39:40.278 Mapping F.US.CLEN22 to CLN22. Service code: nymex | 2022-05-16 20:39:40.278 SC Data - All Services | Starting real-time market data updates for: F.US.CLEN22 (CLN22). ID: 2 Service code: nymex | 2022-05-16 20:39:40.278 SC Data - All Services | Connecting to the server ds22.sierracharts.com. Port 10048 | 2022-05-16 20:39:40.278 CQG WebAPI | Sending symbol resolution request for F.US.CLEN22. ID: 88498 | 2022-05-16 20:39:40.278 SC Data - All Services | Requesting security definition data for: F.US.CLEN22 (CLN22). ID: 2 | 2022-05-16 20:39:40.278 SC Data - All Services | Starting real-time market data updates for: F.US.CLEM22 (CLM22). ID: 1 Service code: nymex | 2022-05-16 20:39:40.278 CQG WebAPI | Sending symbol resolution request for F.US.CLEM22. ID: 88499 | 2022-05-16 20:39:40.278 SC Data - All Services | Requesting security definition data for: F.US.CLEM22 (CLM22). ID: 1 | 2022-05-16 20:39:40.278 Added historical Intraday data request for F.US.CLEM22 to the queue. | 2022-05-16 20:39:40.278 Intraday data recording state for symbol F.US.CLEM22 is set to download 'Pending'. | 2022-05-16 20:39:40.278 Triggering next historical data download in queue. | 2022-05-16 20:39:40.278 DTC Client socket (1) | Creating socket. | 2022-05-16 20:39:40.278 DTC Client socket (1) | New receive buffer size: 5242880 | 2022-05-16 20:39:40.278 DTC Client socket (1) | Connecting to IP: 208.185.224.129. | 2022-05-16 20:39:40.278 Delaying start of download for F.US.CLEM22 | 2022-05-16 20:39:40.290 CQG WebAPI | Received symbol resolution report for symbol F.US.CLEN22. Search Symbol: F.US.CLEN22. Request ID: 88498. Contract ID: 1. | 2022-05-16 20:39:40.298 CQG WebAPI | Brokerage name: AMP. Account Name: 141657 | 2022-05-16 20:39:40.298 CQG WebAPI | Sending collateral subscribe request. | 2022-05-16 20:39:40.298 CQG WebAPI | Received symbol resolution report for symbol F.US.CLEM22. Search Symbol: F.US.CLEM22. Request ID: 88499. Contract ID: 2. | 2022-05-16 20:39:40.298 SC Data - All Services | Network connection to server complete. | 2022-05-16 20:39:40.399 SC Data - All Services | Starting socket receive thread. | 2022-05-16 20:39:40.399 SC Data - All Services | Sending encoding request to server: Binary VLS. Compression: standard | 2022-05-16 20:39:40.400 SC Data - All Services | Setting DTC encoding to Binary VLS | 2022-05-16 20:39:40.570 SC Data - All Services | Sending logon request message. | 2022-05-16 20:39:40.570 SC Data - All Services | Received logon response. | 2022-05-16 20:39:41.483 SC Data - All Services | Server Name: SC Realtime Server. | 2022-05-16 20:39:41.483 SC Data - All Services | Server protocol version: 8. Client protocol version: 8 | 2022-05-16 20:39:41.483 SC Data - All Services | Successfully connected. | 2022-05-16 20:39:41.483 SC Data - All Services | Trading is not supported. | 2022-05-16 20:39:41.483 SC Data - All Services | Restarting real-time data updates for symbol: F.US.CLEM22 -> CLM22 | 2022-05-16 20:39:41.483 SC Data - All Services | Restarting real-time data updates for symbol: F.US.CLEN22 -> CLN22 | 2022-05-16 20:39:41.483 SC Data - All Services | Received security definition for symbol F.US.CLEM22 | 2022-05-16 20:39:41.704 SC Data - All Services | Received security definition for symbol F.US.CLEN22 | 2022-05-16 20:39:41.704 CQG WebAPI | Sending positions subscribe request. RequestID: 88501 | 2022-05-16 20:39:45.266 CQG WebAPI | Sending orders subscribe request. RequestID: 88502 | 2022-05-16 20:39:45.267 HD Request # 2 | Downloading Intraday chart data for F.US.CLEM22 to the file F.US.CLEM22.scid. Service: nymex | 2022-05-16 20:39:46.292 HD Request # 2 | Download start date-time: 2022-05-16 20:39:35.000000. File last date-time: 2022-05-16 20:39:35.134000 | 2022-05-16 20:39:46.293 HD Request # 2 | Using server: ds21.sierracharts.com port 10150 | 2022-05-16 20:39:46.293 Socket (3) | Creating socket. | 2022-05-16 20:39:46.294 Socket (3) | New receive buffer size: 5242880 | 2022-05-16 20:39:46.294 Socket (3) | Connecting to IP: 216.1.90.129. | 2022-05-16 20:39:46.294 HD Request # 2 | Setting DTC encoding to Binary VLS | 2022-05-16 20:39:46.519 HD Request # 2 | Sending historical data logon request message. | 2022-05-16 20:39:46.519 HD Request # 2 | Requesting Intraday data. Start date-time: 2022-05-16 20:39:35. Record interval: 0. Symbol: CLM22 | 2022-05-16 20:39:47.117 HD Request # 2 | Decompressing data. | 2022-05-16 20:39:47.327 HD Request # 2 | Receiving Intraday data for F.US.CLEM22 starting at 2022-05-16 20:39:35.134000 | 2022-05-16 20:39:47.328 Socket (3) | CloseSocket call. | 2022-05-16 20:39:47.328 Historical data download thread signaled to stop. | 2022-05-16 20:39:47.328 Socket (3) | Shutdown started. Waiting for graceful close. | 2022-05-16 20:39:47.328 HD Request # 2 | Timestamp of first Intraday data file record written: 2022-05-16 20:39:38.629000 | 2022-05-16 20:39:47.328 HD Request # 2 | Received 5 records from 2022-05-16 20:39:35.134000 to 2022-05-16 20:39:41.720000 (6.6 seconds) and wrote 4 records for F.US.CLEM22 | 2022-05-16 20:39:47.328 HD Request # 2 | Add time&sales data | Remembered last file record date-time: 2022-05-16 19:39:41.720000 | 2022-05-16 20:39:47.330 HD Request # 2 | Completion time: 1s | 2022-05-16 20:39:47.330 HD Request # 2 | Intraday data download complete for F.US.CLEM22. Unique request ID: 2 | 2022-05-16 20:39:47.330 Removing historical data download ID 2. | 2022-05-16 20:39:47.330 Real-time Intraday chart data file updates started for F.US.CLEM22 | 2022-05-16 20:39:47.330 Intraday chart data file opened for F.US.CLEM22 | 2022-05-16 20:39:47.330 HD Request # 2 | Enabling Intraday chart updating for symbol. | 2022-05-16 20:39:47.330 Triggering next historical data download in queue. | 2022-05-16 20:39:47.330 No download requests in the queue to start downloads for. | 2022-05-16 20:39:47.330 Socket (3) | Socket gracefully closed by remote side. | 2022-05-16 20:39:47.532 Socket (3) | Closed. | 2022-05-16 20:39:47.532 Opened cached Intraday file: C:\SierraChart\Data\F.US.CLEM22.scid. Thread ID: 23640 | 2022-05-16 20:39:58.124 |