Support Board
Date/Time: Wed, 12 Mar 2025 16:34:57 +0000
Post From: Numbers bars not working after trial expired and renewed for monthly service
| [2022-05-16 15:02:11] |
| John - SC Support - Posts: 38612 |
|
Have you gone through all of the information for connecting to IB at following link: Interactive Brokers Trading Service: Setup Instructions If you have the setup all done and are still having issues connecting to IB, then we would need to see your Message Log by following these instructions: Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Open a chart for the symbol you have an issue with. Tell us that symbol of the chart. Disconnect from the data feed with "File >> Disconnect". Connect to the data feed with "File >> Connect to Data Feed". After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog We will then determine what the problem is. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |