Support Board
Date/Time: Wed, 12 Mar 2025 20:16:43 +0000
Post From: Chart not loading
| [2022-05-15 05:59:56] |
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Yes we can do the refund but we think there was a misinterpretation about what you were asking about in post #1. We apologize for that. If you have a problem with the chart not loading at all we can help with that. Our response at post #2 was about obtaining real-time data. If you do not get any chart, then open a chart for this symbol: ESM22-CME Instructions: Getting Started, Opening Charts and Basic Trading: Open A Chart Let us know that you are getting a chart for this symbol. You will be using the Delayed Exchange Data Feed: Delayed Exchange Data Feed: Setup Instructions Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |