Support Board
Date/Time: Wed, 12 Mar 2025 11:31:53 +0000
Post From: orders not executed and cannot delete them
| [2022-05-06 03:28:35] |
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From Rithmic: I looked at this order and it is stuck in pending open state. It looks like the user is trying a Good Till Date(GTD) type order which seems to be causing some issues. Please advise the user to try DAY or Good Till Cancel(GTC) orders and avoid GTD orders while I investigate. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |