Support Board
Date/Time: Wed, 12 Mar 2025 11:38:08 +0000
Post From: orders not executed and cannot delete them
| [2022-05-04 19:14:08] |
| User472704 - Posts: 34 |
|
Thank you. Here is the file for today. Trading the SP500 Account TTTC12689 3 bracket orders at 20h37 CET+1 Internal Orders ID : 33950 canceled 33951 canceled 33949 pending open 33953 canceled 33954 canceled 33952 pending open 33956 canceled 33957 canceled 33955 pending open I cannot delete theses orders. There is a connexion issue between Rithmic and Sierra. These orders are also in Rithmic and from there I cannot delete them either. I asked TickTick and Rithmic but they don't know what to do. Tick Tick tells me it's a gateway issue between sierra and Rithmic and the problem comes from Sierra. What do you want me to do now ? adding 20$ in my account ? Thank you for your reply and the support |
Private File |