Login Page - Create Account

Support Board


Date/Time: Thu, 19 Sep 2024 01:31:07 +0000



Post From: issue ticksYM 1 min chart

[2014-04-09 16:49:05]
Sierra Chart Engineering - Posts: 104368
We have been told that the latest version of IB Trader Workstation resolves this issue.

Open a chart for TICK-NYSE-I-NYSE, it should work properly as long as you have the latest version of TWS.

It also sounds as though there might be a problem with the Sierra Chart symbol settings, perform a Full Reset of them following the instructions here:
https://www.sierrachart.com/index.php?l=doc/doc_GlobalSymbolSettings.php#FullResetSymbolSettingsSteps
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing