Login Page - Create Account

Support Board


Date/Time: Wed, 12 Mar 2025 06:40:32 +0000



Post From: New account - Teton CME Order routing error

[2022-05-02 23:49:48]
User246411 - Posts: 2
I am not able to place orders - below is the error message I receive in the log. I do seem to be successfully connected to the clearing firm. It looks like CTI is "Customer Type Indicator" - is that something I need to configure somewhere or is this an issue outside of the SC local configuration? Thanks.

Teton CME Order Routing (Order reject). Info: New order rejected - Business Reject: Required Field Missing 'Unhandled CTI: '0''. Text: Parent order. Tag: SimpleBracket.twconfig. Internal Order ID: 8123. Service Order ID: 324888. Symbol: MESM22_FUT_CME. Account: XXXXX| 2022-05-02 18:36:36.871 *