Support Board
Date/Time: Wed, 19 Mar 2025 05:26:51 +0000
Post From: Delayed Futures data
| [2022-05-02 21:33:59] |
| John - SC Support - Posts: 38782 |
|
Please follow these instructions to get us your Message Log when you are trying to connect to TransAct: Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Reconnect to the data feed: File Menu: Procedure to Reconnect to the Data and Trade Servers After about 30 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog We will then determine what the problem is. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |