Support Board
Date/Time: Wed, 12 Mar 2025 11:53:55 +0000
Post From: orders not executed and cannot delete them
| [2022-05-02 20:21:01] |
| John - SC Support - Posts: 38598 |
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You are having a connectivity issue with Rithmic, as defined by this message: Requesting order status for non-responsive order. Time since last action: 62.6 seconds | Symbol: ESM2.CME | TradeAccount: TTTC12689 | InternalOrderID: 32936 | ServiceOrderID: 1332833921 | Current Status: Pending Cancel | 2022-05-02 18:30:36.644 *
Refer to the information related to a status of Pending Cancel in this section: Trade Activity Log: Other Order Action Source Descriptions And refer to the following regarding connectivity issues: Data/Trading Service Connection and Symbol Issues: 1.2. Network Communication or Server Problem For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |