Support Board
Date/Time: Wed, 12 Mar 2025 05:24:37 +0000
Post From: Renewed Denali Data and SC services but charts don't update
| [2022-05-02 17:42:56] |
| John - SC Support - Posts: 38598 |
|
The following line is the issue: SC Data - All Services | Logon error received from server: Connection limit exceeded. | MaxConnectionsDifferentDevices = 1, NumCurrentConnectionsDifferentDevices = 2
It is stating that you are connected to the Denali Exchange Data Feed from another computer at the same time. You can either disconnect from the other computer or, if you need to have data to both computers at the same time, then you can pay an extra exchange fee in order to get the data to both computers at the same time. Refer to the following: Denali Exchange Data Feed: Denali Exchange Data Feed on Two Computers Simultaneously For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |