Support Board
Date/Time: Wed, 12 Mar 2025 05:51:22 +0000
Post From: Not loading SC historical data
| [2022-04-28 14:51:04] |
| John - SC Support - Posts: 38598 |
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"In the Sub-Instance from which this log was taken, what is the setting for Global Settings >> Data/Trade Service Settings >> Main Settings >> Use Market Data Direct from Primary Server set to?"
- I don't find that option USE MARKET DATA DIRECT FROM PRIMARY SERVER. I have only Service (SC Data - All Services (data) / Service Settings (Intraday Download Interval for Non-Real-time Symbols (min) set to 30 / Saved DTS Configuration (DTS Config (List) blank. same for the 3 buttons (blank) You need to pull up the Data/Trade Service Settings in the Sub-Instance. "Symbol Error - ] is unknown, unavailable, or improperly formatted. Symbol Error - ] is unknown, unavailable, or improperly formatted. No security definition has been found for the request"
- What do i do here? is this significant? You have a chart somewhere with a bad symbol. It doesn't really have an impact, but you might want to find the chart and remove it. same here: "Symbol Error - SI-202207-NYMEX is unknown, unavailable, or improperly formatted. Symbol Error - SI-202207-NYMEX is unknown, unavailable, or improperly formatted. The contract description specified for SI is ambiguous;"
- What do do here? Same as above. It will not cause an issue but you should find and remove the chart if you are not using it. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-04-28 14:51:24
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