Support Board
Date/Time: Sun, 24 Nov 2024 03:45:49 +0000
Post From: Notice: Required Update for Rithmic Users (Version 2372, May 15, 2022)
| [2022-04-27 21:08:18] |
| |
|
Support for versions prior to 2372 when using Rithmic are going to be discontinued May 8, 2022. Rithmic users will need to update by following the instructions here: Software Download: Fast Update After May 14, 2022 older versions prior to 2372 will be locked out. An update will happen automatically when you start Sierra Chart when using a version prior to 2372. If you need any help with updating, then let us know. If you are updating from a version from approximately more than two years ago, you need to refer to the information here to open your Chartbooks in the newer versions: Chartbooks (Workspaces): Opening Older Chartbooks If you are also updating from a significantly older version, then there is a new method of connecting to Rithmic. You will need to go through the setup instructions here: Rithmic Trading Platform Service: Setup Instructions And be sure to read the information here: Rithmic Trading Platform Service: Rithmic Market Data and Support Policy There are also Service Package changes and when using Rithmic with Sierra Chart you will need to start using Service Package 10 or higher: Service Package Changes | Discontinued External Services | Reducing Overall Costs Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-05-24 10:43:22
|