Support Board
Date/Time: Wed, 12 Mar 2025 05:57:09 +0000
Post From: Not loading SC historical data
| [2022-04-27 21:03:45] |
| John - SC Support - Posts: 38598 |
|
We do see a few of the following errors in the log: HD Request # 3 | Error downloading historical Intraday data for JPY-202206-GLOBEX. Timeout error connecting to server.
In the Sub-Instance from which this log was taken, what is the setting for Global Settings >> Data/Trade Service Settings >> Main Settings >> Use Market Data Direct from Primary Server set to? --- You also have the following related to some custom studies: Study: ASK Circles | You are not allowed to use this study. Contact frederik@simplesystemtrading.com to discuss authorization | 2022-04-27 20:11:17.876
Study: BID Circles | You are not allowed to use this study. Contact frederik@simplesystemtrading.com to discuss authorization | 2022-04-27 20:11:17.877
Error loading: C:\SierraChart\SierraChartInstance_2\Data\sst_volume_profile.dll. File not found or may be missing SCDLLName line.
And there is a bad symbol as noted by the following: Symbol Error - ] is unknown, unavailable, or improperly formatted. Symbol Error - ] is unknown, unavailable, or improperly formatted. No security definition has been found for the request
and the following: Symbol Error - SI-202207-NYMEX is unknown, unavailable, or improperly formatted. Symbol Error - SI-202207-NYMEX is unknown, unavailable, or improperly formatted. The contract description specified for SI is ambiguous;
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