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Date/Time: Tue, 11 Mar 2025 16:51:08 +0000



Post From: Stop Loss does not work!!

[2022-04-21 15:08:17]
Sierra Chart Engineering - Posts: 104368
Are you doing live trading with Rithmic? If you are, there is no reason to be using Rithmic and instead you should be using Teton:
Sierra Chart Teton Futures Order Routing

We really cannot help with this. Refer to:
Rithmic Trading Platform Service: Rithmic Support Policy


You have all of the information in the Trade Activity Log. You need to just simply work this out with Rithmic or your trading service provider using the information that you see:
Trade Activity Log: Viewing Historical Trade Activity

For example, locate the Stop order and then provide them with the Service Order ID.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2022-04-21 15:08:25