Support Board
Date/Time: Tue, 26 Nov 2024 06:53:40 +0000
Post From: Не правильно отображаются чарты на минутах
| [2014-04-08 03:51:30] |
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We apologize for the late reply. We have activated your account for another two weeks. The problem that we observe with the 6B futures contract historical data downloading from the Message Log is the connection is being lost to the CTS historical data server with this error: Socket closed. Windows error code 10053 Refer to help topic 1.2: https://www.sierrachart.com/index.php?l=doc/helpdetails1.html#h1.2 Once the connectivity problem is resolved, re-download the data following the instructions in help topic 7.1 here: https://www.sierrachart.com/index.php?l=doc/helpdetails7.html#h7.1 Additionally, there have been many changes with the interface to CTS to resolve symbol issues. Please update to the latest version of Sierra Chart and follow the instructions in this thread here: Notice: CTS Trading Service Symbols | Post: 27451 Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-04-08 03:53:05
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