Support Board
Date/Time: Wed, 27 Nov 2024 14:44:52 +0000
Post From: NISS-SP Delayed
| [2022-04-19 17:01:17] |
| John - SC Support - Posts: 36315 |
|
The Sierra Chart Market Stats are not delayed and there are no extra fees to use them. We just checked the data for NISS-SP and it is up to date for us. If your data is still delayed, then let us know by how much and get us your Message Log by following these instructions: Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Open a chart for the symbol you have an issue with. Tell us that symbol of the chart. Disconnect from the data feed with "File >> Disconnect". Connect to the data feed with "File >> Connect to Data Feed". After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog We will then determine what the problem is. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |