Support Board
Date/Time: Mon, 10 Mar 2025 23:05:34 +0000
Post From: DOM bug on STOXX - bids and asks on the same price
| [2022-04-13 15:43:01] |
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There were abusive posts being made here. They have been deleted and the user has been banned temporarily off the board. If you are not happy with our service, which is an accurate retransmission of data from EUREX, and which was processed correctly you are welcome to leave. We understand, users do not understand the technical details behind EOBI and potential issues that can arise with it. But this is a feed, offered and designed by EUREX. At no time did we ever ourselves notice a problem with FESX and we took various steps, including instructions to users, to remedy any potential issues. There is nothing more we could do. There very well could be a problem at certain points of time that we did not see.That very well may be true. There simply is nothing further we can do due to the order by order nature of EOBI. At least it is not reasonable because the other thing would be a feed restart which is a very involved process and causes an interruption of many minutes of the data feed. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-04-13 15:45:29
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